OPERATIONAL MONITORING AND TROUBLESHOOTING
In any production VoIP network, administrators typically spend the bulk of their time monitoring performance and troubleshooting. The Brix System is unsurpassed in helping network operators identify, isolate, and quickly fix problems using:

• Root-Cause Analysis
  Brix Call Quality Root-Cause Analysis identifies and quantifies the underlying causes of voice quality issues. Patented Brix Route Sleuth technology maps the precise network paths traveled by each call to help administrators pinpoint problem locations.



• Proactive Performance Monitoring
  By continuously measuring the performance of both live and actively generated calls and other traffic, network administrators can identify problems and potential issues before they impact users.



• On-demand Troubleshooting
  To troubleshoot problems, administrators use on-demand tests that run immediately, and triggered tests that conditionally execute when user-set performance thresholds are exceeded.



• Comparing Multiple Test Scenarios
  After developing multiple testing scenarios, administrators fine-tune the highly customizable Brix test templates, run each scenario, and then compare the results to identify problems and their resolutions.



• Network Segmentation
  Brix Verifiers and third-party measurement sources create demarc points that establish clear boundaries of ownership and control in the network. By installing Verifier and measurement sources in core, edge, and end-user locations, administrators can segment their networks to easily identify the issues for which they are responsible and to also be able to direct the problems outside their control to the proper owners.