- Provides end-to-end IPTV service assurance visibility
- Enables network operators to compete on quality to reduce churn and gain market share
- Manages and monitors the quality of live video programs and subscribers' overall viewing experiences
Comprehensive IP Video Quality and Performance Management Software
End-to-end IP video service assurance is a must as picture quality and channel change response times mean everything to IPTV subscribers. By delivering a consistent, quality-oriented service, providers will build customer loyalty and significantly reduce churn.
The Operational Lifecycle Approach
BrixVision is EXFO Service Assurance's (formerly Brix Networks') IPTV portfolio that offers complete visibility into the performance and quality of the service delivery infrastructure, video content, and overall subscriber experience. With BrixVision, providers can successfully introduce video services faster and manage them more cost-effectively, by continually assuring the highest service quality.
Throughout network qualification, initial service trials, service installations, and ongoing operational monitoring, BrixVision supports the complete service deployment lifecycle by combining active (on-demand) testing and passive (live) service monitoring to proactively manage subscribers' overall quality of experience (QoE).
End-to-End Service Visibility
Continuous IP video service assurance is a necessity, and BrixVision delivers by providing network operators with complete visibility into the quality of the service delivery infrastructure, video content, and overall subscriber experience.
Delivery Quality
BrixVision allows service providers to instantly identify whether network and infrastructure impairments are occurring in their national, regional, or local content aggregation and distribution locations, as well as in their subscribers' homes, and fix them before service quality is impacted.
Content Quality
With on-demand and automated scheduled testing of video quality and performance, and ongoing live service monitoring, BrixVision supports providers throughout their service lifecycle. BrixVision Live Monitoring enables providers to continually monitor actual video programming to verify content quality from the Head End to subscribers' homes.
Customer Experience
A successful IP-based video service is dependent upon providers meeting their subscribers' high QoE expectations. BrixVision provides unique capabilities to monitor subscriber endpoint performance and service quality to help providers have successful service rollouts. With BrixVision, providers can continually measure video content quality, channel change response times, and video function delays, and obtain the essential usage statistics needed to assure a quality service experience for their subscribers.
Comprehensive Testing and Monitoring
Integrating a combination of active (on-demand) testing and passive (live) video monitoring, BrixVision provides the necessary end-to-end service and network visibility to effectively support every stage of the IPTV service lifecycle. By leveraging network-wide monitoring sources (Brix Verifiers, Brix software and set-top box agents, third-party devices, and standard interfaces), BrixVision active tests precisely simulate user-level transactions, while passive monitoring measures live video content, providing the all-important network core to customer performance and quality metrics that are critical to reducing service calls.
Reporting and Visualization
Seamlessly integrated with the BrixWorx correlation and analysis software engine, BrixVision generates a host of reports and dashboards that provide deep drill-down capabilities for all levels of a service provider's organization to continually ensure service quality and performance.
Additionally, the actionable information generated by the related BrixView advanced analytics and business intelligence software is valuable across both executive and technical levels for improving operational efficiencies, verifying performance and quality levels, and ensuring the overall success of IPTV services.