EXFO Service Assurance (formerly Brix Networks) has always been dedicated to excellence in its customer support activities. On this page, you may submit a customer support request using the convenient form below. Or, you may also contact us via telephone:

• Toll-free: 877-261-3279
• Outside the United States: 978-367-5789

Contract customers and partners can also create or access their specific support requests via a Web-based ticketing system. For a login to this system please use the form below to request access, or send an e-mail message to support@brixnet.com.

•	Indicates field is required
•	First Name	•	Last Name
•	E-mail	•	Title
•	Company
•	Address		Address 2
•	City	•	State
•	Zip Code	•	Country
•	Phone		Fax
	Mobile
	Description of Issue:
•	Product	•	Version
	Urgency (please choose one) P1 - Impacting Business/No Workaround P2 - Impacting Business/Have Temporary Workaround In Place P3 - Not Impacting Business P4 - Question/Information

Please click this link to visit our Professional Services page.